Lost account on Alexa after linking

Posted by UltimateMaster on May 13, 2025

Hi, I saw another thread with a similar issue, but I didn't want to hijack it. My son has had a Gacha Pets account for awhile, but the skill was somehow recently disabled on Alexa (he had created an account for it recently). When it was reenabled, he found out that his account was reset. Would it be possible to restore his old account to Alexa? His original Gacha Pets account is 21,572 (he is able to access this on a browser).
His current user ID on Alexa (the one that was reset) is 245,175. Thank you very much

Replies

Reply by Digital Hokum Staff Replymalero on May 13, 2025

I think he just needs to link it again. I don't see two profiles linked to the first one.

Reply by UltimateMaster on May 13, 2025

Great, he didn't link it because he was worried it would mess something up. Just linked it now and all is working. Thank you!

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